Help with Luggage

Lost Luggage

For assistance with lost luggage please contact your airline directly. Click here for airline contact details.

Baggage Trolleys

Trolleys are available throughout the airport at no cost.

Services available at Luggage Solutions

Luggage Storage

Storage facilities for luggage and travel related items including bikes and sports equipment. All stored items must be packed or boxed. If you have an unusual item please enquire in advance. Long term discounts are available for storage longer than 7 days.

Baggage Wrapping

Items that can be wrapped include baggage, prams and sports equipment.

Also available: polystyrene wine boxes, recycled bicycle boxes, large plastic bags, bubble wrapping and heat sealed synthetic strapping.

Freighting Excess Baggage

Freight services for overweight or excess baggage.

Luggage Solutions can send your excess bagge overseas by air freight to your destination airport within 4-10  days.

A domestic courier service is also available.

For preliminary enquiries please provide your destination airport as well as the weight (in kg) and measurements (in cm: length x width x height) of each item.    

Phone:   +64 (3) 358 8027

After hours:   +64 (3) 942 6798  (emergency only)



Bicycle Packing Facilities 

If you wish to take your bicycle on a flight you must pack it in a bicycle box. Recycled bicycle boxes and heat sealed strapping is available at Luggage Solutions. Click here for information on packing bikes.

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